How to Make a Complaint

Last updated: October 2026

Linksinfrastructure Concrete wants to treat everyone who contacts us fairly. If something went wrong, tell us. This page shows how to raise a complaint and what to expect. It is a general template, not legal advice.

What You Can Bring to Us

You can contact us about:

• Your experience when you called or messaged Linksinfrastructure Concrete
• How your personal information was handled
• Anything on this site that looks unclear or wrong
• The conduct of a provider we connected you with

If the Issue Is With a Provider

Providers in our network are independent businesses. Each one handles its own estimates, pricing, workmanship and customer service. If there is a problem with work at your home, raise it with the provider first. Keep a written record.

Tell us as well. Feedback on providers helps keep our network honest, and providers who keep falling short may be removed. Know this, though: Linksinfrastructure Concrete cannot settle contract disputes, refund money you paid a provider, or act for a provider.

Sending Your Complaint

Email contact@linksinfrastructure.living. Please include:

• Your name and how to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• A short account of what happened and what outcome you want

After You Write

We confirm receipt by email, usually within a few business days. We then look into what happened. That may include contacting the provider. After that, we reply with what we found and any steps we plan to take.

Still Unhappy?

If our reply does not settle things, write back and ask us to look again. You can also contact your state consumer protection office or attorney general, or your local Better Business Bureau. Your state contractor licensing board may be able to help with licensed contractors.

Contact

Email: contact@linksinfrastructure.living